About Our SMS Program
Royal Pawz offers SMS text message notifications to keep you informed about your pet grooming appointments. By opting in to receive text messages, you agree to the terms outlined below.
What Messages You'll Receive
When you opt in to SMS notifications from Royal Pawz, you may receive the following types of messages:
Appointment Reminders
Reminders before your scheduled grooming appointments
Booking Confirmations
Confirmation when you book a new appointment
Schedule Changes
Notifications about appointment reschedules or cancellations
Service Updates
Updates about your grooming service status
Message Frequency
Message frequency varies based on your appointment activity. You will typically receive messages when you book an appointment, as a reminder before your appointment, and if there are any changes to your scheduled service. We do not send marketing or promotional messages via SMS.
How to Opt Out
You can opt out of receiving SMS messages at any time by:
- 1.Reply STOP to any message you receive from Royal Pawz to unsubscribe immediately
- 2.Update your preferences in your Royal Pawz account settings
- 3.Contact our support team directly
After opting out, you will receive one final confirmation message. You will no longer receive SMS notifications from Royal Pawz unless you opt in again.
Need Help?
Reply HELP to any message for assistance, or contact our support team using the information below.
Message and Data Rates
Message and data rates may apply. Standard messaging rates from your wireless carrier may apply to messages sent and received. Please contact your carrier for details about your text messaging plan. Royal Pawz is not responsible for any charges from your wireless provider.
Privacy
Your phone number and personal information will be handled in accordance with our Privacy Policy. We do not share your phone number with third parties for marketing purposes.
Contact Us
If you have any questions about our SMS program, please contact us:
By opting in to SMS notifications, you acknowledge that you have read and agree to these SMS Terms, our Terms of Service, and our Privacy Policy.